Healthcare Providers

/Healthcare Providers
Healthcare Providers2018-06-26T22:50:56+00:00

Supporting Health Systems and their Medicare Population

Health systems and physician groups understand the importance of providing clear and compliant Medicare information at all patient touchpoints. MedicareCompareUSA and MCUSA Consulting have a proven track record for helping providers to communicate with patients with the objective of protecting continuity of care.

MedicareCompareUSA pioneered the provider-branded Medicare Insurance Helpline. Today, health systems caring for more than 4 million Medicare patients rely on a helpline as a central component of their Medicare communication platform. Helplines feature a unique toll-free number that provides a customized experience for dissemination of Medicare information, triage connectivity for health system resources, and for patients to compare and enroll in your accepted Medicare plans.  Hospital and physician staff are able to refer Medicare questions directly to your helpline, ensuring consistent and compliant communication throughout your health system at all patient touchpoints. Our patient CRM tracks and reports activity in real time.

We work with some of the nation’s top hospitals and health systems, including:
Austin Regional Clinic
Baptist Memorial Health Care
Baylor College of Medicine
Capital Medical Center
CHI Franciscan Health
CHI Health – Nebraska
CHI St. Luke’s Health
Emory Health
Evergreen Health
Hillcrest Health System
Overlake Health
Northeast Georgia Health System
Presence Health
Providence Health
Saint Luke’s Health
Spartanburg Regional Health
Sound Family Medicine
St. Luke’s Hospital
Washington Regional Medical Center

We assist your health system in the development of compliant Medicare communications including website content, email notifications, helpline brochures, Medicare newsletters, Turning 65 campaigns, Medicare plan affiliation letters and Medicare Annual Enrollment Period notifications. Providing concise and compliant communications benefits your patients and staff, and also your affiliated physician community. Sample materials available upon request.

MedicareCompareUSA features a consulting division that supports all sizes of healthcare organizations, from national health systems to independent physician practices. Our Consultants and Leadership Team specialize in assisting healthcare organizations to formulate, implement and administer Medicare strategies geared toward Medicare population management, retention and growth.

Have you recently reviewed the Medicare Advantage or Medicare Supplement penetration in your service area?
MCUSA Consulting compiles and tracks Medicare Advantage and Medicare Supplement penetration data for each state (and county for MA). We provide this data as a courtesy to health systems and physician organizations.

Click here to view Medicare Advantage Report
Click here to view Medicare Supplement Report

MedicareCompareUSA is extremely well versed on issues that pertain to a change in Medicare Advantage network status. Maintaining continuity-of-care is paramount when patients are required to change Medicare plan due to contract termination, consolidation or market withdrawal. Your health system has access to our full portfolio of patient retention resources including materials library, patient insurance consultation scheduling, and agent-on-site support.

MedicareCompareUSA and MCUSA Consulting have a proven track-record of helping health systems to solve complex challenges that pertain to Medicare insurance, and the need to provide patients with clear and compliant Medicare information. Click here to view our case study summaries.

Testimonials

“When we decided to terminate a Medicare Advantage contract affecting 1,700 patients, we turned to MCUSA Consulting for assistance.  They helped us develop clear, compliant patient communications and provided helpful information to patients through a dedicated Medicare insurance helpline and one-on-one insurance consultations. Thanks to their efforts patients easily compared and enrolled in other plans we accept, creating a seamless transition for patients.  We value our relationship and are continuing to work with MCUSA to provide Medicare education to patients turning 65, helping them navigate the plans we accept.  They simplify the process of selecting insurance that allows our patients continuity of care with the providers they’ve come to know and trust.”

Colleen Fultz
Director, Managed Care Contracting
CHI St. Luke’s

“MedicareCompareUSA (MCUSA) Consulting brought the know-how, industry knowledge and compassion to help us and our Medicare patients to successfully navigate through some serious business challenges.  They delivered true value every step of the way and did so with integrity and trustworthiness that makes them a perfect partner when it comes to patient retention.”

Denise Martel
Chief Executive Officer
Sound Family Medicine

For more information contact:Kerri Lenderman

Kerri Lenderman
Director of Consulting Services
(360) 441-0355
kerri.lenderman@MCUSAconsulting.com